Claims 

Claims
AXA Assistance


Please advise us within 5 days of the incident.
We will then give you advice of the next steps you need to take

If you have been involved in a road traffic accident you must complete an Accident Form – Constat Amiable d’Accident Automobile. If you are not sure of the details on the accident form then DO NOT SIGN. Once the form is signed you are accepting that the details on the form are correct and it will make it difficult to change the ‘at fault’ details after signature.

If you need help outside of office hours then please call AXA Assistance.


Calling AXA Assistance if you’ve had a road traffic accident



From France

01 55 92 26 92



From Abroad

+33 1 55 92 26 92


Assistance for your car in France

Press  1


Assistance for your car in abroad

Press  2



 

For Accident, Theft or Other - Press  2


First Call

Press  1


Subsequent Call

Press  2


 

Calling AXA Assistance if you need assistance for the home (emergency plumber etc.)



From France

01 55 92 26 92



From Abroad

+33 1 55 92 26 92



 

Assistance for your home in France

Press  5