The first insurance policy for protection against cyber-related risks.
ELECTED INNOVATION OF THE YEAR BY CONSUMERS

The very first policy designed to protect you...

...against cyber-related risks

• Damage to your online reputation

Unauthorised diffusion of harmful information.
For example, the diffusion of photos or insults against you on social networks.

In this case, AXA :

  • helps you take the necessary steps to regain your online reputation
  • erases malicious data on the Internet
  • supports costs related to the resolution of the dispute

• Identity theft

Unauthorised use of your identification data.
For example, following a theft of personal data, a loan is taken out in your name.

In this case, AXA :

  • helps you take the necessary steps to file a complaint
  • supports costs related to the resolution of the dispute
  • reimburses fraudulent transactions and costs incurred to enforce your rights (see General Conditions)

• Fraudulent use of means of payment

Bank card used by another person on the Internet.
For example, a malicious person uses your bank details to make purchases.

In this case, AXA :

  • helps you take the necessary steps to file a complaint
  • puts a legal expert in touch with your bank to negotiate the reimbursement of sums debited as quickly as possible
  • supports costs related to the resolution of the dispute

• Disputes with an online trader following a purchase

You place an order with a professional, but you have not received your order, or it arrives broken or not in accordance with the online description.
For example, the computer you order arrives broken.

In this case, AXA :

  • provides support by informing your of your rights and obligations
  • helps you find an amicable solution (by phone)
  • helps you resolve the dispute and bears the cost (see. General Conditions)

• Disputes with an online trader after purchasing a service

The service is not in accordance with what is sold online by a professional.
For example, the holiday you purchased online turns into a nightmare because the services do not correspond to those described on the site.

In this case, AXA :

  • provides support by informing your of your rights and obligations
  • helps you find an amicable solution (by phone)
  • helps you resolve the dispute and bears the cost (see. General Conditions)

...against risks encountered in everyday life

• Domestic accidents

All gardening, household, and DIY-related accidents.
For example, you fall off a step ladder when doing housework, or you cut yourself with gardening tools.

• Leisure-related accidents

All non-remunerated sports, swimming, skiing, etc.
For example, you have a bad fall while skiing.

• Accidents related to a medical procedure

Infection contracted during hospitalisation, unforeseen after-effects, etc.
For example, following hospitalisation, you suffer from a nosocomial disease.

• Natural, industrial and technological disasters

Storms, floodings, etc.... For example, you suffer from a handicap following an industrial explosion.

• More Axa services

You are hospitalised for more than 2 days or housebound for more than 4 days :

  • AXA provides assistance in your recovery and offers services that facilitate your everyday life
  • Benefit from 40 hours of home help, who can take care of getting your shopping delivered at home

With a simple phone call, benefit from :

  • legal information, Monday-Friday, from 9am to 6pm
  • Information on administrative procedures to follow, contact details of a support association, 7 days a week from 8am to 8:30pm

Inform a family member

  • For your convenience, we will take care of sending your urgent members to your family

How to subscribe ?

Contact your International Advisor.
Ask for a quote and choose the level of cover that suits your needs !

Are you already an AXA client ?
Benefit from a dedicated discount !

How does AXA deal with cyber-related risks ?

  • Assistance in the resolution of disputes
  • Assistance in any necessary formalities
  • Removal of malicious data on the Internet
  • Legal information by phone
  • Psychological support
  • Support of costs and fees for defending the insured's rights
  • Amicable solution: up to €1,000 per dispute/year
  • In court: up to €10,000 per dispute/year
  • Up to €5,000/year in compensation for damaged caused(2)